"Segmentation Fault" On Bringing Up IDS After Fresh Installation

(Doc ID 2420062.1)

Last updated on JULY 06, 2018

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, System Admin

When attempting to start up IIR, the following error occurs.

ERROR
-----------------------
Segmentation fault : $SSABIN/ssasvck -h$SSA_CSHOST $v 2>> $SSASERVERLOGSDIR/idsup.stderr


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install IIR
2. Try to start up the IIR server using : ./idsup
3. Error occurs
4. dblist also does not work

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start the IIR server

Changes

 

Cause

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