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WEB SERVICE OUTPUT IS TRUNCATED AT 100K (Doc ID 2420683.1)

Last updated on JULY 27, 2018

Applies to:

Siebel eCommunications - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.6 [IP2017] version, Siebel EAI

ACTUAL BEHAVIOR
---------------
When a web service returns an output larger than 100K bytes in size , the output is truncated around 100K size.


EXPECTED BEHAVIOR
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The complete data should be returned, even if the size is larger than 100 K .

STEPS
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The issue can be reproduced at will with the following steps:
1. Call a web service once to return data smaller than 100K and confirm it is working fine.

2. Repeat the call with inputs that cause the output to be larger than 100K and confirm the output is truncated.

The type of web service does not matter. A simple way to simulate this is to create a workflow with EAI Siebel Adapter, method Query and expose it as a web service.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot return data sets larger than 100K in size in production.

This affects any and all web services.

Changes

 

Cause

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