Home Page View is getting disoriented in Siebel Synergy

(Doc ID 2421289.1)

Last updated on JULY 11, 2018

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Field Service

ACTUAL BEHAVIOR
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Issues in Siebel screen orientation while clicking on Reports in User profile screen

EXPECTED BEHAVIOR
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Home Page should not be moved to the bottom part of the screen

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into Siebel Application
2. Click Tools > User Preference > Change Position > Click Report Icon
3. Close the Report Pane and then Click Home
4. Home Page is getting disoriented.


Changes

 

Cause

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