IP14 OpenUI - Edit Layout in Home Page not Working

(Doc ID 2422151.1)

Last updated on JULY 12, 2018

Applies to:

Siebel CRM - Version 8.1.1.14.12 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Not able to re-arrange the views in Home page using Edit Layout.

EXPECTED BEHAVIOR
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Edit Layout should be working to re-arrange the views.

STEPS
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The issue can be reproduced at will with the following steps:


1.Login to Application
2.Click on Edit Layout
3.Re-arrage the Views with down or up arrow buttons
4.Views are not changed to new positions
5.Click Done
6.The changes not taken effect views were at their old positions only.

Cause

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