OM Crash When Logging Out With Invisible CTI Popup
(Doc ID 2422477.1)
Last updated on APRIL 09, 2019
Applies to:Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
OM crashes with the following scenario:
(1) User clicks CTI toolbar button to open a popup applet.
(2) The popup applet fails to open.
(3) User clicks other CTI toolbar button to open a different popup applet. Then client hangs up.
(4) After the control is back, try to logout. OM crashes.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document