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Siebel Home Page Not Being Displayed after Microsoft OS/IIS Upgrade Windows 2008 Or Higher. (Doc ID 2422521.1)

Last updated on DECEMBER 24, 2019

Applies to:

Siebel Public Sector Call Center - Version 8.2.2.4.11 [IP2013] and later
Information in this document applies to any platform.
If MSFT OS is upgraded, IIS is automatically upgraded since it is embedded in the OS, in this case II7 to IIS8.


Symptoms

On : 8.2.2.4 SIA [23030] version, System Admin

Upgraded the Windows OS from 2008 R2 to 2012 R2 on Siebel IP2016.

ERROR
-----------------------
UI issues, page is not displayed properly with images and we are not able to login either.

STEPS
-----------------------
Upgraded OS from Windows 2008->Windows 2012, migration installation to Siebel IP2016, applicable to any scenario were Windows OS/IIS is upgraded.

Changes

 Upgrade Web Server from Windows 2008 to Windows 2012.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Installing IIS 8.5 on Windows Server 2012 R2
References


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