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IP 17 - Test Automation Scripts Not Displayed In The Client Application. (Doc ID 2422533.1)

Last updated on AUGUST 11, 2021

Applies to:

Siebel CRM Call Center - Version 18.5 and later
Information in this document applies to any platform.


After recording the steps using the Camcorder icon and clicking on the Generate icon, customer could see popup showing the number of scripts generated, but, when clicking on the Scripts icon, generated scripts in the Scripts view was not displayed.

Scripts are generated in the kwd folder on the server.

The issue can be reproduced at will with the following steps:
1. Start application with AutoOn
2. Click on camcorder and record some navigation
3. Script is generated and popup is displayed as well as files under kwd folder
4. Check Script view, no script is displayed




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