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Error In The Product Model (Product - Categories) (Doc ID 2422652.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Order Management


The BC: "Internal Product - ISS Admin" is used to manipulate data on products.
1. A product "A" is assigned two categories,
2. NOT GUI: Run a query on this BC that includes the product "A"
3. As a result, you get back two records for product "A"
4. Loop over the ResultSet
a. Now you change a field on the first record for the product "A" and save this record
b. Then you change a field on the second record for the product "A" and save this record
5. The error then occurs: The selected record has been modified by another user since it was retrieved. Please continue.(SBL-DAT-00523)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Test case for RowId= '1-9MTD'

Navigation: Administration - Product :: Products
For product: "AAAA" (ID = '1-9MTD')
Assign any two categories:
1. "Monitor"
2. "Category New"

Navigation: Administration - Business Service :: Simulator
- BusinessService: FS Workflow Utility
- Metode: GenerateList
input arguments
- Type: PropertySet
- Object name: Field --> List Value: 'Id'
- Object name: Search Spec --> Value: [Id] = '1-9MTD'
- Object name: Business Component --> Value: Internal Product - ISS Admin
- Object name: Business Object --> Value: Admin ISS Product Definition
output arguments
- Subordinate Type: Lists
- Type: Lists Property --> Key: Id --> Object Value: "1-9MTD", "1-9MTD"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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