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TLS Protocol Not Working With PeerAuth =True And PeerCertValidation =True (Doc ID 2423800.1)

Last updated on JULY 18, 2018

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Security / Authentication

When attempting to implement TLS for SISNAPI connections,
the following error occurs.

ERROR
-----------------------
GenericLog GenericError 1 0000000e5b270690:0 2018-06-18 20:19:46 ($Header: (1191) err=1181201 sys=0) SBL-NET-01553: Failed to establish SSL connection.
GenericLog GenericError 1 0000000e5b270690:0 2018-06-18 20:19:46 (smimtpool.cpp (752) err=1376284 sys=0) SBL-SMI-00028: Internal: Failed to get the HELLO acknowledge


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Implement TLS for SISNAPI connections on the Siebel servers.
2. Implement TLS for SISNAPI connections on the SWSE.
3. PeerAuth =True and PeerCertValidation =True at enterprise level and SWSE.


Changes

 

Cause

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