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IP17 - When using Custom Web Template Can Not See Controls to Be Mapped in Edit Layout (Doc ID 2424140.1)

Last updated on AUGUST 27, 2018

Applies to:

Siebel Tools - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.3 [IP2017] version, Configuration - Dev Env

ACTUAL BEHAVIOR
---------------
edit web layout opened but we could not see any controls that could be mapped

EXPECTED BEHAVIOR
-----------------------
controls available to be mapped should be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use WebTools
2. Select customized applet with custom webtemplate.
3. Try to edit web layout
4. Web Editor is displayed but there is no controls to be mapped
5. using standard webtemplate issue is not seen.

BUSINESS IMPACT
-----------------------
Due to this issue, developers can not map controls to arrange applet layout using Web Editor

Changes

 

Cause

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