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Marketing Import: CSV File when Comma is part of the field data. (Doc ID 2424311.1)

Last updated on JULY 19, 2018

Applies to:

Siebel CRM - Version 18.5 and later
Information in this document applies to any platform.

Goal

Requirement is to import a CSV file into List (Prospect) by using 'Administration - Marketing' -> 'Import'

where csv file is comma delimited.

Below shows a sample csv content (with header and 2 records)

FirstName,LastName,Email,
'Joe,Bosh','Anthony','joe@abc.com',
'Tim,W','Stone','tim@abc.com',


How to import a CSV into List Prospect when the Name field contains the delimiter character - in this case a comma itself?
 

Solution

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