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Marketing List import - carriage return within field data (Doc ID 2424746.1)

Last updated on JULY 19, 2018

Applies to:

Siebel CRM - Version 18.5 and later
Information in this document applies to any platform.

Goal

While using a CSV file into List (Prospect) by using 'Administration - Marketing' -> 'Import'

CSV format is not be able to handle carriage return within field data. Certain field like Description require multiple lines to be entered.

How can we insert carriage return within such field's data?
 

Solution

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