Bug 27840265 : Lots Of Context Error When Selecting Service Region After Sorting
Last updated on JULY 19, 2018
Applies to:Siebel Field Service - Version 15.18 [IP2015] and later
Information in this document applies to any platform.
On : 15.18 [IP2015] version, Field Service
Lots of context when selecting service region in OUI DB
Dear support team,
In Siebel OUI IP15PS18, our users raised an issue when using OUI Dispatch Board.
I reproduced the same error in Vanila OOB.
An error happened during restoring the context for requested location.(SBL-UIF-00313)
The issue can be reproduced at will with the following steps:
1) Navigate to Dispatch Board
2) If no service region is selected, select a service region with employees
3) Sort left pane (the one showing employees) by clicking on a header column
4) Re-open the Service Region pick applet and try to select another service region than the one selected
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms