Bug 27840265 : Lots Of Context Error When Selecting Service Region After Sorting
(Doc ID 2424966.1)
Last updated on FEBRUARY 03, 2019
Applies to:Siebel Field Service - Version 15.18 [IP2015] and later
Information in this document applies to any platform.
On : 15.18 [IP2015] version, Field Service
Lots of context when selecting service region in OUI DB
Dear support team,
In Siebel OUI IP15PS18, our users raised an issue when using OUI Dispatch Board.
I reproduced the same error in Vanila OOB.
An error happened during restoring the context for requested location.(SBL-UIF-00313)
The issue can be reproduced at will with the following steps:
1) Navigate to Dispatch Board
2) If no service region is selected, select a service region with employees
3) Sort left pane (the one showing employees) by clicking on a header column
4) Re-open the Service Region pick applet and try to select another service region than the one selected
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document