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IP17 Opening The Applet Web Layout Editor Resets The Position/alignment Of All Fields/controls (Doc ID 2425746.1)

Last updated on JULY 21, 2018

Applies to:

Siebel CRM - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When users open the web layout editor for any form applet, all of the fields/controls are being re-positioned to the top left of the form grid.
If users re-align the controls, save the changes a then re-open the editor, the layout is again reset.

EXPECTED BEHAVIOR
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Controls should be aligned correctly in layout editor.

STEPS
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The issue can be reproduced at will with the following steps:
1) Create new workspace
2) Query for any form applet
3) Navigate to the applet web template
4) Edit/preview the selected web template (Applet Form Grid Layout)
5) Field layout is reset


Cause

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