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PRVG-1901 Error When Installing Oracle Client (Doc ID 2426276.1)

Last updated on JULY 23, 2018

Applies to:

Siebel Tools - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.6 [IP2017] version, Configuration - Dev Env

Error when installing oracle client


When I attempt to install either 12.1.0.1.0 32bit or 12.2.0.1.0 64 bit (the only clients supported by IP17 according to the certifications tab), I get error:


ERROR
-----------------------
PRVG-1901

Cause - Failed to access the temporary location. Action - Ensure that the current user has required permissions to access the temporary location. Additional Information:
 - PRVG-1901 : failed to setup CVU remote execution framework directory "C:\Users\VZLXM5\AppData\Local\Temp\CVU_12.2.0.1.0_vzlxm5\" on nodes "usrwewncn1614zx" - Cause:
An operation requiring remote execution could not complete because
  the attempt to set up the Cluster Verification Utility remote
  execution framework failed on the indicated nodes at the
  indicated directory location because the CVU remote execution
  framework version did not match the CVU java verification
  framework version. The accompanying message provides detailed
  failure information. - Action: Ensure that the directory indicated exists or can be created and
  the user executing the checks has sufficient permission to
  overwrite the contents of this directory. Also review the
  accompanying error messages and respond to them. Summary of the failed nodes usrwewncn1614zx -
Version of exectask could not be retrieved from node "usrwewncn1614zx" - Cause: Cause Of Problem Not Available - Action: User Action Not Available - Version of exectask could not be retrieved from node "usrwewncn1614zx" - Cause: Cause Of Problem Not Available - Action: User Action Not Available


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Install either 12.1.0.1.0 32bit or 12.2.0.1.0 64 bit

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install software required to set up the application properly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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