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Proposal Field Mapping Pick Applet Is Blank (Doc ID 2426666.1)

Last updated on JULY 24, 2018

Applies to:

Siebel Life Sciences CRM - Version 18.5 and later
Siebel CRM - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

On : 18.5 version, Proposal Field Mapping pick applet is blank

The issue can be reproduced at will with the following steps:

1) Go to Administration - Document > Proposal Field Mappings
2) Select DI - Sales Quote Mapping BO -> Select Order Entry - Orders BC
3) Expand Order Entry - Orders to show BC Fields

4) As a test, add a BC Field

  - set "test" in the Bookmark Field
  - Open MVG for Business Component Field for test bookmark
  - no values in the MVG for Business Component Fields
  - open the Business Component Field MVG for an existing bookmark -> no values to pick/empty


Cause

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In this Document
Symptoms
Cause
Solution
References


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