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No HourGlass During Search Applet On Home Page. (Doc ID 2427025.1)

Last updated on JULY 25, 2018

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When the user clicks on the "Go" button after the search on the home page, the hourglass loading cursor icon shows up
However when the key board "Enter" key is used, the icon does not show up.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Navigate to Contact Home page
2. Search by clicking on the Go button

Result : The 'O' wait cursor appears


3. Next search by using the key board enter

Result : The 'O' wait cursor does not appear

 

Changes

 

Cause

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