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Unable To Start SyncMgr Component (Doc ID 2428244.1)

Last updated on JULY 27, 2018

Applies to:

Siebel CRM - Version 7.5.2.216 SIA [16084] and later
Information in this document applies to any platform.

Goal

 Customer is getting below errors in Sync Manager logs :


2021 2018-07-25 11:19:11 2018-07-25 11:19:11 -0400 00000090 001 ffff 0001 09 SynchMgr 68157442 12882 1508379504 /opt/siebel2/siebsrvr/enterprises/SIA_VANILLA/ETNVAN01/log/SynchMgr_0065_68157442.log 18.5.0.0 [23073] ENU
SmiLayerLog Warning 2 000000035b583252:0 2018-07-25 11:19:11 Thread 1508379504 created & initialized
ScfEventLog SubEvtFacWarning 2 000000035b583252:0 2018-07-25 11:19:11 Event thread created
ScfEventLog SubEvtFacWarning 2 000000035b583252:0 2018-07-25 11:19:11 Cannot get an instance of the SCF event facility because it has already been shutdown
ScfEventLog SubEvtFacError 1 000000035b583252:0 2018-07-25 11:19:11 SBL-SVR-09150: Cannot get an instance of the SCF event facility because it has already been shutdown
GenericLog GenericError 1 000000035b583252:0 2018-07-25 11:19:11 (scfeventfac.cpp (4210) err=1319870 sys=0) SBL-SVR-09150: Cannot get an instance of the SCF event facility because it has already been shutdown
TaskConfig TaskCfgParamInfo 4 000000035b583252:0 2018-07-25 11:19:11 The Parameters for the current task (68157442) are :

Solution

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