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Prod Test Upgrade is failing with Error "Can not find repository: New Customer Repository" (Doc ID 2429416.1)

Last updated on JANUARY 13, 2020

Applies to:

Siebel CRM - Version 18.7 and later
Information in this document applies to any platform.


While running prod test upgrade from dev to test environment using 18.7 repository, it is failing with errors.

Custrep.dat and schema.ddl files from DEV are exported and renamed as custrep.dat and placed in /dbsrvr/oracle folder. of test environment and started prod test upgrade, but it is failing with below error:

2018-07-27 19:30:40 Signature: INTERNAL=;APP_VER=V17.5.0;DB_SCHEMA_VER=52;DB_MINOR_VER=45;DB_MAINT_VER=45;CUSTOMER_SCHEMA_VER=25

2018-07-27 19:30:40

2018-07-27 19:30:40 Importing file "D:\SBA17\ENT\dbsrvr/oracle/custrep.dat".

2018-07-27 19:30:41 Can not find repository: New Customer Repository.

2018-07-27 19:30:41 Error in doImport ().

2018-07-27 19:30:41 Error in Main function...

2018-07-27 19:30:41 Elapsed time: 2 sec.

2018-07-27 19:30:41 (logapi.cpp (184) err=1 sys=0) SBL-GEN-00001: (logapi.cpp: 184) error code = 1, system error = 0, msg1 = (null), msg2 = (null), msg3 = (null), msg4 = (null)



Can not find repository: New Customer Repository.

The issue can be reproduced at will with the following steps:
1. Run schema.ddl & custrep.dat in dev using DB config wizard
2. Copy the files from source to target
3. Run prod mode upgrade in Test





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