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Apply Restriction Classification On Outbound Emails (Doc ID 2431145.1)

Last updated on AUGUST 02, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Goal

In F9 emails how to include the below one liner text conditionally based on the receiver's email. Also, this portion must be read only for the Siebel users.

CLASSIFICATION: Restricted - Internal
CLASSIFICATION: Restricted - External

Condition:
If the recipient belongs to our domain(or organisation), then "CLASSIFICATION: Restricted - Internal" must be auto-populated on top of the email body which must be ready-only.
Else if recipient belongs to other domain(or organisation), then "CLASSIFICATION: Restricted - External" must be auto-populated on top of the email body which must be ready-only too.
 

Solution

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