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Assignment Rules: Composite Skill Item With Restriction To Specific Parameter (Doc ID 2431205.1)

Last updated on DECEMBER 30, 2019

Applies to:

Siebel Sales - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Goal

On : 15.3 [IP2015] version, Assignment Manager

Assignment Rules: Composite Skill Item with restriction to specific parameter


As per requirement where in the new policy should match for all cities in INDIA except "BANGALORE". (This can be achieved by having multiple etntries for the COUNTRY "INDIA", with different cities other than "BANGALORE". But this solution does not match our requirement as we might end up with lot of records)

Is there a way to restrict a particular value in one of the paramter like <> 'BANGALORE'.
 

Solution

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Goal
Solution


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