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Adding Siebel Calendar Applet To The View Breaks Attachment Applet Pop-up Edit Function (Doc ID 2431435.1)

Last updated on AUGUST 03, 2018

Applies to:

Siebel Financial Services CRM - Version 15.16 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.16 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Adding Siebel calendar applet to the view breaks attachment applet pop-up edit function

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Login to Web Tools or Standard Tools
Create a new Workspace
Go to Account Attachment View
Add an applet "Activity HI Calendar Applet" with Item Identifier as 3.
Submit and Deliver

Login into Client
Navigate to Account Attachment View
Try to open an attachment.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit attachments in a view.

Changes

Attached Screenshot.

Cause

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