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Promotion Component Product Action Code Coming As Update In Disconnect Promotion Order (Doc ID 2432394.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Order Management

ACTUAL BEHAVIOR
---------------
Root Product Action Code coming as Update in Promotion Disconnect Order
 

EXPECTED BEHAVIOR
-----------------------
Root Product action code should come as Delete in Promotion Disconnect Order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Root Product(Example : Root)
2. Create Promotion Product (Example : Promotion) and add Root Product under Promotion
3. Create Account
4. Create Order under this Account ,complete the Order, prepare assets
5. Go to Account Summary, place disconnect order on promotion asset



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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