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Promotion Id Input Parameter Is Not Working In LOY Customer Action Service (Doc ID 2433230.1)

Last updated on AUGUST 09, 2018

Applies to:

Siebel Loyalty Accrual Engine - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

According to the Bookshelf (Siebel Loyalty Administration Guide -> Setting Up Siebel Loyalty Promotions -> Process of Creating Loyalty Promotions ->

Creating Actions for Loyalty Promotion Rules -> Using Invoke Custom Action) Promotion Id input parameter is always available when "LOY Customer Action Business Service" is called via Invoke Custom Action.

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
==========================================
"Promotion Id" parameter is not available in the Inputs when invoked from "LOY Customer Action Business Service"

Cause

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