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Siebel Hangs When Navigating Across Records Using keyboard in Edge Browser After Upgrading Windows 10 From 1511 To 1703 Version (Doc ID 2433346.1)

Last updated on AUGUST 16, 2018

Applies to:

Siebel Consumer Goods - Version 15.12 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.12 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR 
---------------
Edge browser hangs when trying to navigate across Siebel views after applying MS patches + windows10.0-kb4048954-x64
+ windows10.0-kb4041676-x64
Microsoft Edge 40.15063.674.0 / Microsoft Edge 15.15063

 
EXPECTED BEHAVIOR
-----------------------
Siebel Application should not get hanged when navigating across records using shortcut keys.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in siebel 
2. navigate to Account list 
3. Put the focus on an editable field 
4. Use CTRL+Up and down key to move focus to next previous record. Repeat 
this multiple times (10 times) 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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