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Record Count Indicator Missing from the Applets for Unshipped Language (Doc ID 2433802.1)

Last updated on AUGUST 10, 2018

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
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Record count indication missing from the applets

Customer is having a multilingual installation (English and Greek).In Siebel application in which they use Greek language, they cannot see the record count indicator in the applets menu.

EXPECTED BEHAVIOR
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For any applet we should see the record count indicator in applet menu.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. install Greek language for Siebel application
2. open Siebel and check any applet
3. Notice that record count indicator in the applets menu doesn't exist


Cause

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