My Oracle Support Banner

Session Timeout On IFram (Doc ID 2434409.1)

Last updated on AUGUST 13, 2018

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Application is not available to the users even after session timeout is reached with the KeepAlive configuration in the iFrame URL

EXPECTED BEHAVIOR
-----------------------
Application should be available to the users even after session timeout is reached with the KeepAlive configuration in the iFrame URL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Third Party Application (CTI Application)
2. Invoke the iFrame from Third Party Application
3. Siebel Application will open from Third Party Application
4.Check for the application availability after reaching to the session timeout



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.