My Oracle Support Banner

Error While Exporting Assignment Related Data (Doc ID 2435058.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms


When attempting to Export Assignment Rule with Criteria, the export fails with error.

ERROR
-----------------------
Error invoking server 'Transaction Log' method 'InsertRecord' at step 'Create Activity'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Administration - Assignment
2. Drill down on the assignment
3. Click on the "Export Assignment Data"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.