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Tools Hangs When Someone Else Is Delivering (Doc ID 2435390.1)

Last updated on JANUARY 31, 2020

Applies to:

Siebel Tools - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On :  17.6 [IP2017] version, Upgrade

ACTUAL BEHAVIOR  
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Users cannot continue with the changes as the Tools hang waiting for the previous user's Deliver to complete.

EXPECTED BEHAVIOR
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Customers Should Continue with the Changes and the Tools Should not hang.

STEPS
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The issue can be reproduced at will with the following steps:
1. Customer has experience the Siebel Tools is hanging when updating a BusComp's server script.

2. But the same Works fine with Customer's colleague machine.

3. Both have applied IP17.6 POC Patchset p27832638.

4. Customer's Other colleagues also reported that they cannot continue their work when this happens until the workspace delivery is finished.

5. Customer has installed the below POC.
Siebel Tools Version = IP17.6 POC Patchset p27832638
Database server = DB2/AIX64 11.1.3.3
Quote bug: 27797191

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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