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Siebel IP 2017 SMC Alert - Server error for resource: /profiles/gatewaycluster (Doc ID 2435492.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Siebel CRM - Version 17.5 [IP2017] to 18.8 [Release V17]
Information in this document applies to any platform.


Gateway, Siebel Server Application, SES and AI Tomcat are installed all on the same machine.

After log in to SMC of Siebel IP 17.5 and navigate to Profiles > Gateway Cluster the following alert message is shown:




Alert: Server error for resource: /profiles/gatewaycluster.


 The issue was present from the beginning after performing the migration installation process from Siebel IP 2016 to IP 2017.5


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