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General Slowness In Siebel Leading To Chrome Page Unresponsive Page Popup (Doc ID 2435755.1)

Last updated on AUGUST 15, 2018

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, System Admin

ACTUAL BEHAVIOR
---------------
Users are encountering general slowness across the application, and getting Page Unresponsive popup on Chrome browser.
At times, clicking on Wait button on the popup works fine spite of the slowness, but at times the browser session becomes orphaned.


EXPECTED BEHAVIOR
-----------------------
Even if there is slowness on the back end processing the browser session should not get orphaned.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform their activities and lose their unsaved data.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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