Smart Script - Not able to display multiple questions in the same page
(Doc ID 2436525.1)
Last updated on OCTOBER 06, 2021
Applies to:
Siebel SmartScript - Version 18.5 and laterInformation in this document applies to any platform.
Symptoms
On : 18.5 version, SmartScript
ACTUAL BEHAVIOR
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Customer has configured the Questions in the Smartscripts and applied the same to a Trip Report. But the questions aren't getting displayed in a single page rather one question is getting displayed in page and rest in another page. Which is not correct.
EXPECTED BEHAVIOR
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All questions should be displayed in same page
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Siebel
2. Design the smartscript
3. Launch the smartscript and see that the first question is showing on the first page but not the rest of the questions, they are on next page.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the single page smartscript for all the questions.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |