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Not Able To See Applet Base Mode Template. (Doc ID 2437023.1)

Last updated on AUGUST 19, 2018

Applies to:

Siebel Tools - Version 8.1.1.11.4 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.4 [IP2013] version, Configuration - Dev Env.

ACTUAL BEHAVIOR  
---------------
users cannot  see the "web template" for Mode "Edit"

EXPECTED BEHAVIOR
-----------------------
users Should see the "web template" for Mode "Edit"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Customer has Logged into the Siebel Tools having version "8.1.1.11.4 [IP2013]"

2. In the Object Explorer, Selected the Applet "CG Order Entry Mobile" and did the right Click and choose "Edit Web-layout"

3. The Edit Web layout Editor has launched in the Siebel Tools and for the Edit Layout For the "web template" for Mode "Edit" is appearing as Blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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