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+0 Automatically Appended To Phone Number Format On Entering The Phone Number Field Value (Doc ID 2437585.1)

Last updated on AUGUST 21, 2018

Applies to:

Siebel Financial Services CRM - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.6 [IP2017] version, Configuration - General

ACTUAL BEHAVIOR
---------------
phone number field value displayed as +1(999)999-9999 instead of (999)999-9999

EXPECTED BEHAVIOR
-----------------------
There should not be +1 prefix in phone number field value in user interface

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application
2. Go to Contact list applet and verify the phone number field value displayed in User Interface


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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