My Oracle Support Banner

Records Are Stuck When Processing From UCM To Base (Doc ID 2441911.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel Universal Customer Master - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Universal Customer Master

ACTUAL BEHAVIOR
---------------
Some of the Organisation records are failing to process

EXPECTED BEHAVIOR
-----------------------
All the records should be processed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Processing Individual and Organisation data into OCH
2. These records are stuck and do not process even after manual processing.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.