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SBL-DAT-00501 Invalid Search Spec Error When Trying To Create A Record In A BC With Single Quote (Doc ID 2442703.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

On : 18.6 version, Configuration - General

When attempting to create updated or deleted records ,the following error occurs.

ERROR
-----------------------
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00501)


STEPS
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The issue can be reproduced at will with the following steps:
1. Customer has a BC with Single quotes in the BC Name. The BC also has script validation in the PreWriteRecord, WriteRecord & DeleteRercord.

2. When Trying to create a record in it's related applet, The error pops up and records can't be created, updated or deleted.

3. Customer followed the workaround mentioned in the document (Doc ID 2268676.1) was to set the ClassName of the BC as CSSBusComp. That didn't help as well.


Cause

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In this Document
Symptoms
Cause
Solution


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