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IP17.x - Record Navigation Buttons Break In Standard MVG Shuttle Applets (Doc ID 2442971.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Thin Client - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.6 [IP2017] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Next Record Navigation Button is not greyed out on the last record. It implies to the user that there are more records in the record set, but in actuality, there are no more records next in line.


EXPECTED BEHAVIOR
-----------------------
The next record indicator button should grey out if no next records are present in the list.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to a users record to add responsibilities.
2. Open the MVG-Associate glyph.
3. On the LHS-List Applet, using the [Next Record] icon-button, navigate downards for 2 sets. DO NOT USE THE [Last Record] icon-button.
4. CTRL+Click random records until all shown are selected.
5. [Previous Record] set up by 1 set.
6. Select all records randomly in this set.
7. [Add] records to the RHS List applet.
8. On the RHS list applet navigate down to the last record set using the [Next Record] button-icon ONLY (DO NOT USE THE [Last Record] icon-button).
9. The last record is displayed yet the [Next Record] & [Last Record] icon-buttons are active (not grayed-out) suggesting there are further records to be displayed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be certain if there are any more records in the record set as the next record button does not grey out. Minor inconvenience for users.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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