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Empty Cart Message Does Not Display When All Products Are Deleted (Doc ID 2444665.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Siebel CRM - Version 17.5 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On :  17.5 [IP2017] version, Order Management

The Empty cart message should display when all Products are deleted from Cart; however, this does not occur.


STEPS
1. Launch application.
2. Add a few products to the shopping cart.
3. Delete all the products.

Result: The empty cart message does not display.

4. Switch modes in the cart, navigate to a different screen, or logout / login.

Result: Empty cart message displays. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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