Empty Cart Message Does Not Display When All Products Are Deleted
(Doc ID 2444665.1)
Last updated on FEBRUARY 24, 2021
Applies to:
Siebel CRM - Version 17.5 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
On : 17.5 [IP2017] version, Order Management
The Empty cart message should display when all Products are deleted from Cart; however, this does not occur.
STEPS
1. Launch application.
2. Add a few products to the shopping cart.
3. Delete all the products.
Result: The empty cart message does not display.
4. Switch modes in the cart, navigate to a different screen, or logout / login.
Result: Empty cart message displays.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |