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AI Profile Deployment Failed After Disabling Mutual Authentication And HTTPS (Doc ID 2449613.1)

Last updated on APRIL 01, 2019

Applies to:

Siebel CRM - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

On :  18.6 version, System Admin

ACTUAL BEHAVIOR  
---------------
It is not possible to deploy AI profile from SMC after the Mutual Authentication is disabled to use HTTP protocol only.

Modified files

ai/applicationcontainer/conf/server.xml
ai/applicationcontainer/webapps/applicationinterface.properties
ai/applicationcontainer/webapps/siebel/WEB-INF/web.xml
ses/applicationcontainer/conf/server.xml
ses/applicationcontainer/webapps/configagent.properties
ses/applicationcontainer/webapps/gateway.properties
ses/applicationcontainer/webapps/siebel/WEB-INF/web.xml

Note 1: it is necessary to set http port # in the CGHostURI parameter found in the applicationinterface.properties file
Note 2: it is necessary to set SecureBrowse=False, SecureLogin=False for the Object manager that will be used


EXPECTED BEHAVIOR
-----------------------
According to documentation, it should be possible to disable Mutual SSL authentication without impact.

https://docs.oracle.com/cd/E88140_01/books/Secur/secur_dataencrypt001.htm#CIHBEADJ



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Disable SSL mutual authentication as per documentation: https://docs.oracle.com/cd/E88140_01/books/Secur/secur_dataencrypt001.htm#CIHBEADJ
2. Restart services
3. Try to deploy AI profile

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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