AI Profile Deployment Failed After Disabling Mutual Authentication And HTTPS
(Doc ID 2449613.1)
Last updated on APRIL 01, 2019
Applies to:Siebel CRM - Version 18.6 and later
Information in this document applies to any platform.
On : 18.6 version, System Admin
It is not possible to deploy AI profile from SMC after the Mutual Authentication is disabled to use HTTP protocol only.
Note 1: it is necessary to set http port # in the CGHostURI parameter found in the applicationinterface.properties file
Note 2: it is necessary to set SecureBrowse=False, SecureLogin=False for the Object manager that will be used
According to documentation, it should be possible to disable Mutual SSL authentication without impact.
The issue can be reproduced at will with the following steps:
1. Disable SSL mutual authentication as per documentation: https://docs.oracle.com/cd/E88140_01/books/Secur/secur_dataencrypt001.htm#CIHBEADJ
2. Restart services
3. Try to deploy AI profile
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