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Role Of Files - Chat,Ckeditor,.Cat (Doc ID 2449786.1)

Last updated on JULY 20, 2021

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


Customer query:

Our team did a scan and found the following files contained "JOHN" in it. I was wondering if these files are used by Siebel and what their role is. They are requesting that we delete them and see if the issue reoccurs.

- APPS\sba81\siebsrvr\BIN\Siebel_Extensions_8.1.1.23.tar.gz\Siebel_Extensions_8.1.1.23.tar.gz\Siebel_Extensions_8.1.1.23.tar
- APPS\sba81\siebsrvr\BIN\Siebel_Extensions_8.1.1.23.tar.gz\Siebel_Extensions_8.1.1.23.tar\Siebel_Extensions_8.1.1.23.tar\light\chat\siebel_request_chat.jsp
- APPS\sba81\siebsrvr\WEBMASTER\siebel_build\scripts\3rdParty\\\ckeditor\_source\core\tools.js
- APPS\sba81\siebsrvr\WEBMASTER\siebel_build\scripts\3rdParty\\\ckeditor\_source\plugins\uicolor\yui\yui.js
- APPS\sba81\siebsrvr\BIN\ENU\


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