18.8 Java.lang.OutOfMemoryError: GC Overhead Limit Exceeded
(Doc ID 2450572.1)
Last updated on NOVEMBER 15, 2023
Applies to:
Siebel CRM - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
On: 18.7 version, Installation
After applying 18.7 with Tomcat upgrade patchset, Getting Server busy error in the application on login.
SES Application container logs have following error in Catalina log and Siebel Application Container log.
ERROR
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"08-Sep-2018 11:48:51.774 SEVERE [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run Unexpected death of background thread [ContainerBackgroundProcessor[StandardEngine[Catalina]]]
java.lang.OutOfMemoryError: GC overhead limit exceeded"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. 18.7 + POC 3+ Patch28476347(Tomcat8.5.23 Upgrade)
2. After that trying to start the services
Changes
Applied Tomcat upgrade patch
Patch28476347(Tomcat8.5.23 Upgrade)
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |