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Attachment Name with Special Characters re-named Automatically (Doc ID 2450662.1)

Last updated on SEPTEMBER 24, 2018

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Attachment name with Special Character % renamed itself while attaching.

EXPECTED BEHAVIOR
-----------------------
The attachment name should not be changed it should be retained as it is.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Create a file with name - ABC_:_XYZ.txt
Login into Siebel Callcenter Application
Navigate to Activities
Activity List
Drill down Activity Type
Under Attachments invoke New File button
Select the file - ABC_:_XYZ.txt

Findings:
See the file name is changed as ABC_:_XYZ

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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