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Marketing List Import - Double Quotes Interfering with CSV File Delimiter (Doc ID 2452424.1)

Last updated on MAY 18, 2021

Applies to:

Siebel Marketing - Version 18.5 and later
Information in this document applies to any platform.


Requirement is to import a CSV file into List (Prospect) by using 'Administration - Marketing' -> 'Import'

where csv file contains double quotes enclosing the field data. Such as:

First Name,Last Name,Gender


After import, the First Name in Siebel was saved as: "SSS","BBB"

Last Name was saved as: "M"

How to import a CSV file into Marketing List Prospect when input data fields are enclosed within double quotes?



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