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Marketing List Import - Double Quotes Interfering With CSV File Delimiter (Doc ID 2452424.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Siebel Marketing - Version 18.5 and later
Information in this document applies to any platform.

Goal

Requirement is to import a CSV file into List (Prospect) by using 'Administration - Marketing' -> 'Import'

where csv file contains double quotes enclosing the field data. Such as:

FirstName,LastName,Gender
"Joe","Stone","M",

After import, the FirstName in Siebel was saved as: "Joe","Stone"

LastName was saved as: "M"

How to import a CSV file into Marketing List Prospect when input data fields are enclosed within double quotes?

 

Solution

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