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Using POP3/IMAP via SSL , ERROR Exception: the trustAnchors parameter must be non-emptyConnect ...JMail Client In Invalid State! (Doc ID 2454198.1)

Last updated on OCTOBER 01, 2018

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Comms Server & Email Response

When attempting to use secure protocol SSL
the following error occurs.

ERROR
-----------------------
InvalidAlgorithmParameterException: the trustAnchors parameter must be non-emptyConnect failed[Ljava.lang.StackTraceElement;@123...


POP3SMTP09/20/2018 14:19:33:250:ERROR:Failed to connect to the email server!



Changes

 none

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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