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Error SBL-DAT-00498 On Creating Call Report On Some Of The Accounts (Doc ID 2454259.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Configuration - General

When attempting to Create a call report on some of the Accounts, the following error occurs.

ERROR
-----------------------
'Short Description' is a required field. Please enter a value for the field.(SBL-DAT-00498).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. While Customer is trying to Creating a call report 
2. FINCORP Call Report - Report Detail view

3. generate call report.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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