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Siebel LDAP Authentication Using RolesAttributeType Resulting Blank with GetProfileAttrAsList(User Responsibilities) (Doc ID 2454812.1)

Last updated on MARCH 04, 2019

Applies to:

Siebel CRM - Version 16.4 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel LDAP Authentication using RolesAttributeType

siebel user responsibilities are defined in LDAP using RolesAttributeType as per bookshelf details provided: https://docs.oracle.com/cd/E14004_01/books/Secur/Secur_SecAdaptAuth42.html#wp1039145

After this, able to login successfully in siebel aplicatio, but when tried retrieve Responsibility related profile attributes such as GetProfileAttrAsList(“User Responsibilities”) and GetProfileAttr(“User Responsibilities”), they both return empty results. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Defined RolesAttributeType.
2. Assign responsibility for user in LDAP RolesAttributeType
3. Try to login siebel application
4. Able to login Siebel application but when tried to GetProfileAttrAsList(“User Responsibilities”), it is showing blank. 

 

Expected behavior is, it should result user responsibility assigned din LDAP.

Cause

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In this Document
Symptoms
Cause
Solution
References


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