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Incorrect Status Values for Tooltip on Activity Chart Applet - Status Analysis by Owner in Sample Database (Doc ID 2455093.1)

Last updated on OCTOBER 03, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Activity Chart Tooltip

While testing Activity Chart on the Sample Database, we notice that tooltips that appear on the "Activity Chart Applet - Status Analysis by Owner" are wrong.

By placing the mouse over every bar chart, the tooltip contains incorrect values (i.e. it displays the same "Status" for all the bar charts)

To reproduce this error, please log to Sample Database with SADMIN, go Activity Chart and choose "Status Analysis by owner" and choose "By Status".
Place your mouse over each bar chart
 

EXPECTED BEHAVIOR
-----------------------
Tooltips that are popped up on the "Activity Chart Applet - Status Analysis by Owner" should not display the same status for every bar

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Sample Database with SADMIN
2. Go Activity Chart and choose "Status Analysis by owner" and choose "By Status".
3. Place your mouse over every bars.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the correct status on the tooltips.

Cause

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In this Document
Symptoms
Cause
Solution
References


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