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Attribute Name And Attribute Value Disappear In Promotion Offer Actions (Doc ID 2456680.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel CRM - Version 16.18 [IP2016] to 18.8 [Release V16 to V17]
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Order Management

ACTUAL BEHAVIOR
---------------
After logging into new session Attribute Name and Value disappeared in Promotion Offer actions

 

EXPECTED BEHAVIOR
-----------------------
Attribute Name and Value should be present in actions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Attribute with translated attribute value
2. Create Product class and add above created attribute under this class
3. Create product and the above created class to this product
4. Create Promotion and add aggregate component product using the class created in 2nd step
5. Create Promotion offer and add promotion, component products in responsive action --> Actions
6. Add new row in actions to Update the attribute value for the added root product

Logout and login to application
Now go to Administration Product --> promotion Offers
Go to Responsive Actions --> Actions
open Component product pick applet
Observation :- No products displayed in Pick Applet
Attribute Name and Value disappeared in actions



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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