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Unable To Receive Emails With IMAPS Using Secure TLS Connection (Doc ID 2456796.1)

Last updated on OCTOBER 08, 2018

Applies to:

Siebel Email Response - Version 8.1.1.11.1 [IP2013] and later
Information in this document applies to any platform.

Symptoms



When attempting to pull emails from Exchange server using IMAPS, the following error occurs.

ERROR
-----------------------
unable to find valid certification path to requested target


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure Email Response module using IMAPSMTP driver and Exchange server that is using Self Signed certificates.
2. Notice that when pulling the emails from Exchange we get an error in driver log regarding the certificate

Cause

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In this Document
Symptoms
Cause
Solution


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