Siebel Workflow Mon Agent Getting Shutdown with SBL-ESC-00054: Error processing requests
(Doc ID 2457151.1)
Last updated on MAY 29, 2023
Applies to:
Siebel eCommunications - Version 15.18 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
Siebel workflow monitoring agent is getting shutdown with genericerror
The issue can be reproduced at will with the following steps:
1. Enable workflow monitor agent on server
2. Create a custom workflow monitor Agent
3. Assign workflow policy group and submit a job for custom workmon job.
4. Notice that WorkMon component fails with above error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |