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Siebel Workflow Mon Agent Getting Shutdown with SBL-ESC-00054: Error processing requests (Doc ID 2457151.1)

Last updated on MAY 29, 2023

Applies to:

Siebel eCommunications - Version 15.18 [IP2015] and later
Information in this document applies to any platform.


Siebel workflow monitoring agent is getting shutdown with genericerror 

The issue can be reproduced at will with the following steps:

1. Enable workflow monitor agent on server

2. Create a custom workflow monitor Agent

3. Assign workflow policy group and submit a job for custom workmon job.

4. Notice that WorkMon component fails with above error.




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